Amplified 2026_Publish_0312A - Flipbook - Page 24
INTIX 2026
understood, and well served across our organizations,
our industry, and our community.”
HIGHLIGHTS
After her remarks, Throne introduced Anwar Nasir,
IDEA Committee co-chair, member and Executive
Director of the Louisiana Philharmonic Orchestra, to
share his thoughts and introduce the roundtable general
session presentation facilitator and speaker.
Day Three
Thursday, January 29, 2026
An inspiring roundtable,
a thought-provoking
keynote... and a bustling,
immersive exhibit hall.
The 昀椀nal day of the INTIX 47th Annual Conference &
Exhibition kicked off with a morning networking coffee
break sponsored by Headout. It was an energizing start
to the day, full of conversation and connection.
Next, attendees gathered in the Paris Theater for an
important roundtable general session. The interactive
workshop revisited the Cultural Intelligence (CQ)
framework introduced at last year’s conference before
shifting to practical examples of how it can be applied
to improve the fan experience, build more collaborative
teams, and empower effective leadership throughout an
organization. The conversation reinforced how the IDEA
(Inspiring Direction for Effective Access) Committee’s
work continues to advance goals from the INTIX
Strategic Long-Range Plan (SLRP) while championing
a more inclusive and culturally aware ticketing industry.
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“Many of us were introduced to the Cultural Intelligence
framework at the NYC 2025 conference, which gave
us the language to navigate diverse perspectives in the
workplace. This year, we are moving from the ‘what’ to
the ‘how.’ This progress is supported by the dedicated
work of our IDEA Committee … Our community is
strengthened by the values of inclusion, diversity, equity,
and accessibility. Here, those are not dirty words. They
de昀椀ne what we do, and they de昀椀ne who we are. When
we reach out and touch as many people as possible, it
strengthens our community … Today’s session is
designed to turn those IDEA values into actionable tools.”
Roundtable General Session:
Rebecca Throne, INTIX Board Chair and Consultant
at Art of Ticketing, underscored the SLRP as the INTIX
Board’s most critical work each year, which is
continuously developed, re昀椀ned, and reaf昀椀rmed to
guide the organization’s future.
Because I SEE You: Practical
Strategies for Putting Cultural
Intelligence (CQ) to Work
“The SLRP is the tool that we use to set direction,
establish priorities, and hold ourselves accountable,”
said Throne. “It serves as our compass throughout the
year as we work to support the INTIX community
through programming, education, and leadership. This
roundtable session … focuses on strengthening the
everyday practices that shape who feels welcomed,
Dr. Kristal Walker opened her session by welcoming
back the many ticketing professionals who had taken
part in last year’s CQ conversation. She also thanked
INTIX for asking her to return, noting, “When an
organization invites you back, it means two things …
that the conversation still matters and that there is
still work to do.”
