Amplified 2026_Publish_0312A - Flipbook - Page 25
Combatting Fraud
New at INTIX 2026, the four-hour Ticketing
Risk Boot Camp tackled one of the most
pressing challenges facing the industry today —
fraud, payments, and chargebacks. In this
hands-on session, attendees explored how the
chargeback landscape is evolving, learned how
to spot emerging risks, and gained practical
strategies to protect both revenue and reputation.
Expert facilitator Mandi Grimm, Director of
Fraud Prevention at Etix, panelists Sally Baptiste,
Senior Payment Consultant and Co-Founder,
and Christine Wade, Senior Risk and Fraud
Consultant, both of Payment Operations
Group, and Holly Sandburg, Global Trust &
Safety, guided attendees from venues of all sizes
and types through real-world scenarios and
proven response strategies. Participants left not
just informed, but empowered, armed with new
tools, sharper instincts, and a clear action plan to
take on fraudsters with con昀椀dence.
Meaningful Connections in the
Exhibit Hall
Following a morning of learning, attendees made
their way to the INTIX Exhibit Hall for brunch
sponsored by Ludus and conversations with
ticketing peers, partners, and friends. As always,
the vendors showcased leading and innovative
solutions for the global ticketing
and live events industry.
Winning Attendees
The longtime conference interactive fundraising
activity, the 50/50 drawing, plays a meaningful
role in supporting the INTIX Professional
Development and Education Fund (PD&E).
INTIX welcomed Saf昀椀re as the presenting
sponsor/partner and volunteers rocked the Saf昀椀re
blue all week in their sales aprons. The funds
raised provides conference scholarships for
ticketing professionals who might not
otherwise be able to attend, while also
supporting webinars and INTIX’s year-round
educational programming and initiatives.
In Las Vegas, Jamie Hernandez of FEVO was
the big winner. Congratulations, Jamie!
Click to continue reading Thursday’s Highlights.
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